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  • Writer's pictureLucia Rotman

Streamlining Property Management: Unveiling the Transformative Power of our Customer Portal

In the competitive landscape of property management, having an efficient Customer Portal is crucial. Many companies struggle with fragmented property information, highlighting the need for an all-in-one solution.

The Customer Portal's dashboard presents a user-friendly interface, displaying the latest property orders within the past 30 days through intuitive graphics. Three pie charts categorize ongoing, pending, and completed tasks, offering a comprehensive overview of the services rendered. The portal ensures transparency by prominently showcasing key performance indicators, emphasizing the significance of quality, speed, and cost in operations.

Core sections of the Portal:

  • The "Submit Request" section empowers users to initiate specific modifications or services for individual units. By offering a comprehensive digital form tailored for diverse services, users can choose from a range of options, ensuring precise and customized management solutions.

  • Internally utilized by Property Managers, the Make Ready Board allows for efficient scheduling and tracking of service completion, providing real-time updates on pending and completed tasks.

  • The "Invoices'' section provides an organized display of Wordcore-generated invoice numbers, showcasing a comprehensive before-and-after view of the work performed. Offering the ability to download detailed files for reference, this feature ensures clarity and transparency in financial transactions.

  • The "View Requests" section enables users to monitor the status of individual apartments or ongoing processes, fostering a comprehensive understanding of the property management workflow.

  • Offering a detailed view of scheduled services, designated service providers, and service statuses, the "Services Appointments" section ensures transparent and organized management of service appointments, leading to enhanced operational efficiency and customer satisfaction.

Our Customer Portal also includes a search box with comprehensive functionality embedded within the portal, allowing users to effortlessly search for specific invoices, units, or any other relevant information, streamlining the retrieval process and enhancing user convenience.

360's Customer Portal revolutionizes property management by offering a seamless, transparent, and efficient platform for handling diverse property-related tasks. From the seamless initiation of requests to the detailed tracking of services, our Customer Portal is a testament to our commitment to providing simplicity and efficiency in property management. It serves as a reliable resource, ensuring that property managers can streamline their tasks seamlessly, ultimately enhancing their overall operational efficiency. To learn more about how to maximize the benefits of our Customer Portal, watch our tutorial on YouTube now!

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