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  • Writer's pictureLuciano K.

Avoiding Renovation Nightmares: 5 Essentials for Choosing the Right Partner for Apartment Turns

Updated: Jun 17

Selecting the right partner for apartment turns and renovations is crucial for property managers. The stakes are high: delays, inconsistent quality, and communication breakdowns can lead to lost revenue, frustrated tenants, and a host of logistical headaches. To navigate these challenges and ensure a seamless turns or renovations process, it’s essential to avoid common pitfalls and carefully consider key factors when choosing a vendor

Are you tired of some of these things happening at your property?

1. Vendors Not Showing Up: Every time a vendor fails to show up, property managers face delays in preparing apartment units for the next tenant. This not only causes headaches but also results in lost rental revenue. Managers are forced to reschedule other work, which is time-consuming and frustrating.

2. Inconsistent Quality: Poor quality vendors might perform well initially but often fail to maintain high standards. This inconsistency leads to “callbacks,” causing further delays and potentially resulting in a poor move-in experience for new tenants if they encounter subpar conditions in their new home.

3. Difficulty in Doing Business: Working with unprofessional “mom & pop” shops can complicate the process. These vendors might be hard to contact, have communication barriers, and require significant hand-holding. Even submitting invoices can be a challenge, making every aspect of doing business more difficult.

4. Scalability Issues: Smaller companies often struggle to meet demand during peak seasons. Their limited capacity can lead to delays, putting apartments at risk of not being ready on time. In such scenarios, vendors might take shortcuts, compromising quality to meet deadlines.

If so, here are some Key Considerations When Selecting a Vendor you should consider:

1. Track Record: A solid track record is essential to avoid the pitfalls mentioned above. Look for a company with many real customer testimonials and a 5-star Google review score. At 360 Apartment Renovations, our exceptional customer orientation, high quality, and attention to detail have driven our growth. We consistently achieve a 98% success rate across all jobs, and our 5-star Google reviews reflect our customers’ satisfaction.

2. Expertise: Property managers need vendors with both breadth and depth of service. Breadth allows the vendor to tackle multiple aspects of renovation needs, while depth ensures each task is completed to the highest standard. 360 Apartment Renovations is one of the few all-in-one companies offering true turnkey solutions. With over six years of experience serving hundreds of apartment complexes, we are equipped to handle even the most challenging units.

3. Technology Stack and Ease of Doing Business: Efficiency and transparency are crucial in today’s tech-driven world. Vendors that leverage technology can deliver higher quality and faster turnaround times at lower costs. 360 Apartment Renovations utilizes a world-class technology stack that automates our entire value chain. Customers can submit requests through our portal and track job status in real time. Our technology enables quick scheduling and optimal worker assignment, enhancing communication, reducing costs, and accelerating project timelines.

4. Quality Guarantee and Warranty: A vendor’s commitment to quality and accountability is critical. When work isn’t completed correctly and the vendor fails to take corrective action, property managers face increased costs and delays. At 360 Apartment Renovations, we offer a Quality Guarantee and a 12-month Warranty for all our services. If something isn’t done properly, we return at no cost to fix the issue, eliminating risk for property managers.

5. Common Values: Shared values between property managers and vendors ensure smoother operations and more effective partnerships. Look for vendors that prioritize customer orientation, a sense of urgency, transparency, and integrity. At 360 Apartment Renovations, these values are ingrained in our DNA. We prioritize long-term relationships over short-term profits. We don’t take shortcuts that compromise quality and are always quick to respond to customer requests professionally. We complete work on or ahead of schedule and maintain exceptional transparency. We also collect before and after pictures of all completed work to ensure clarity and honesty in our billing process.

Choosing the right partner for apartment turns and renovations is essential to avoid common pitfalls and ensure a smooth, efficient process. By considering a vendor’s track record, expertise, technology stack, quality guarantees, and shared values, property managers can make informed decisions that lead to successful outcomes and satisfied tenants.

At 360 Apartment Renovations, we excel in all these areas, making us the ideal partner for your renovation needs. Our commitment to high quality, exceptional customer service, and cutting-edge technology sets us apart in the industry. We invite you to experience the difference that a dedicated, professional, and technologically advanced vendor can make.

Ready to elevate your apartment renovations to the next level? Contact 360 Apartment Renovations today to learn more about our comprehensive services and how we can help you achieve your goals.

Let’s build a successful partnership together and ensure your properties are always in top condition for your tenants.

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