Five Common Turnover Mistakes—and How to Avoid Them

In multifamily housing, unit turnovers are a race against the clock. Every day a unit sits vacant is lost rent, yet rushing the process without the right structure can create costly mistakes. September is an ideal time to review how turnovers are being managed, before year-end leasing activity picks up and budgets come under pressure.

The Most Common Mistakes

• Too many vendors working separately, causing schedule gaps and delays

• Minor repairs skipped, quickly becoming repeat callbacks

• Paper checklists missing critical details

• Late scheduling, losing valuable turnaround days

• Overlooking final cleaning, leaving a poor first impression for new residents

  
  

These mistakes don’t just cost money, they hurt resident trust, lower satisfaction, and reduce NOI.

One Team, One Process, Zero Headaches

At 360 Apartment Renovations, the turnover process is managed from start to finish under one roof. Painting, resurfacing, flooring, make-ready, and housekeeping are all handled by a single team. Every step is tracked on a digital 200+ point checklist, with before-and-after photos uploaded directly into the Customer Portal. This ensures transparency, accountability, and consistency across every unit, without the stress of coordinating multiple vendors.

Why Coordinated Turnovers Work

By approaching turnovers as a coordinated process instead of separate tasks, properties achieve faster schedules and better results. A pre-scheduled turnover through the 360 Customer Portal eliminates downtime between move-out and move-in. Preventive checks during the process stop future maintenance calls before they happen. Digital inspections with photos prove quality and provide confidence to property teams. And a spotless final clean ensures new residents walk into a unit that feels brand new.

The Results Speak for Themselves.

Properties that partner with 360 consistently report average turn times of under two days, resident satisfaction scores above 95 percent on move-ins, and over $50,000 in annual revenue protected by cutting vacancy days. Beyond the financial impact, teams gain time back, avoid the stress of vendor chaos, and deliver a better move-in experience that sets the tone for long-term resident retention.

Finish the Year Strong

As lease expirations and move-outs increase, a single turnover mistake can ripple through occupancy, budgets, and staff workload. Avoiding common mistakes today prevents bigger headaches tomorrow and gives your team the consistency they need to close the year successfully.

Turnkey Doesn’t Just Mean Services—It Means Results

Avoiding the most common turnover mistakes is simple when the right systems are in place.

With 360 Apartment Renovations, property managers get Quality, Reliability and Consistency, Speed, and Zero Stress. Every unit. Every time. Done right.