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The same shower drain got "fixed" in April, in June, and again last week. Three work orders, three invoices, one problem. Nobody noticed — because each visit entered the system as a brand-new ticket. That's the thing about rework: it never announces itself. It re-enters the queue dressed as fresh work. Where the money leaks When a job comes back, you pay at least three times: the second labor bill, the extra vacancy days if it's a turn, and a resident who now believes mainten