BLOG

Try this today. Ask your maintenance supervisor, your leasing manager, and your turn vendor — separately — what a "standard turn" includes. You'll get three different answers. The distance between them is exactly where your overruns live. How the gap gets expensive Vague scope fails in predictable ways: Housekeeping shows up quoted for a touch-up clean and finds a heavy clean. Now it's a change order, priced mid-job, with a move-in date breathing down everyone's neck. Guess w